Telephone operator trainee : Jean Elliott

Transcript

Well we had to sit at the switchboard with a supervisor besides us and she was connected also to this switchboard and so she knew exactly what was going on both ways and she could but in if we did the wrong thing. It was an automatic exchange so it was just if anybody had any of the trunk and toll calls and if anybody couldn't get through well they'd ring the operator. If you arrived five minutes late then that was booked against you and you had to stay late and do that five minutes - well they collected the minutes up and if they were short of a girl, a late duty girl, they'd say you'll have to stay half an hour tonight because you owe the department 30 minutes and you had to stay, there was no question about it.