Engineer - (domestic faults) : Alec Bonsall

Transcript

One incident I can draw on was when we had our first telephone set had liquid crystal display which displayed the time when the phone was not in use and when you lifted the receiver and dialled the number of it displayed the number you had dialled in the liquid crystal display. Well a lady rang in and said that her phone the clock on her phone kept on stopping at nine fifty nine so they immediately said that's a job for the special faults chap so I went to see her and sure enough it had stopped at nine fifty nine so we reset it and checked it over and I gave her my number and I said I'd ring her the following morning unless I heard from her in the meantime. Well I didn't hear anything from her so I rang her and no it was all OK. About two days later she rang me and she said it's done it again. So I went back to see the lady and asked her if anybody, any children, played with the phone and she said no nobody played with the phone at all she said the only person who touches it is me she said and it's not very often used and the only time I touch it is to dust and then it was discovered that she inadvertently when she dusted the phone put her fingers on the clock button and the ordinary button and wiped in a fictitious time.