BT has adopted a new policy for heritage issues. The policy covers all BT related historical material, including three-dimensional artefacts and objects as well as historical archives and information.

The policy was endorsed by BT's Board Community Support Committee in July 2004.

David Hay, head of BT's corporate memory, said 'BT has always recognised the importance of its heritage and the significance of the company's role in the history of telecommunications in the UK. This new policy acknowledges the work the company is engaged in to safeguard this unique heritage and allows us to publicise the commitment we've made to maintaining it.'

The policy details eight commitments the company has made to look after its heritage. The key features of BT's approach to managing its heritage are to maintain historical documents and records within the company, under the management of BT Archives, and to promote access to its physical artefacts online and at museums across the UK through its Connected Earth initiative.